Are you able to challenge the status quo, engage customers in new ways and earn their trust and business? If you are an enthusiastic salesperson, looking to join a software company with plenty of room to grow, apply today!

Task on this position are:

• Generating new sales opportunities using your existing contacts and building new relationships, including approaching new customers

• Handling inbound inquiries and actively reaching out to potential customers

• Identifying and analyzing client needs plus advising on product functionalities and use cases

• Preparing and conducting product presentations for prospects

• Taking part in public and private tenders, responding to RFI/RFPs inquiries

• Preparing sales offers, negotiating contracts and closing agreements

• Actively collaborating with marketing and product teams on targeted marketing collateral and product value proposition

• Working with globally active companies from all over the world, which means there will be sometimes a need to work in flexible hours (ex.: calls with Asian based clients at early morning hours)

You’ll receive the full support of our technical, marketing, and sales teams.

What would be helpful in dealing with them:

• Ability to communicate fluently in English and German (native-like, at least C1)

• Proven ability to manage complex sales cycles from start to finish and a track record of successful revenue attainment 

• Ability to quickly grasp knowledge –  technical concepts and position related know-how

• Great presentation skills

• Being accurate and meticulous in documenting daily tasks using a CRM platform

It will be great, if you also:

• Are familiar with marketing/analytics technology landscape and tools

• Speak fluently any other European language

 Compensation:

• Average monthly remuneration based on results: PLN 10,000–25,000 net under a B2B contract, including base salary and a performance-based commission model.

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We’re looking for outgoing people who enjoy talking to others. Do you always find a way to get someone’s attention? Do you never take no for an answer easily and know the difference between persuasion and intrusion? Are you a generally positive person who views problems as challenges and focuses on finding the perfect solution? Then you’re probably someone we’re searching for!

Here is how we see your role:

• Reach out to prospects provided by the Lead Generation Specialist (by phone and email)
• Get them excited about our product and eager to learn more
• Schedule a demo call with our experienced sales specialists 
• Update lead database with collected information in Hubspot
• Meet or exceed the sales development targets
• Report on your efforts with dedicated tools
• Educate prospects with basic product knowledge and answer high-level questions
• Ensure that your insights into customer needs and feedback reach the right teams within our company

To fit in, you definitely need to:

• Speak perfect English (C1 minimum) – language skills will be your ice-breaking weapon 
• Have 1-2 years of experience in relevant positions (call center, debt collection) focused on direct contact (first line – phone calls, emails, LinkedIn outreach) along with a toolkit on how to quickly get someone’s attention (time is precious!)
• Have your own, bulletproof ways of dealing with NOs and staying motivated
• Be a positive, outgoing person who highly enjoys meeting and talking with others
• Possess a lot of inner strength and motivation that allows you to face daily challenges and stay focused on your goals
• Are comfortable with following specific instructions
• Be tech-savvy and eager to learn

There are also some more formal expectations that you need to be aware of:

• We need you to be able to work from our Wrocław office on a daily basis if needed (hybrid mode possible)
• As a team you’ll focus on the US market. This means we need you to be open to working a second shift (1 – 9 PM).

 Compensation:

• Base salary: 10 000 PLN net (B2B), total with target bonus: 14 000 PLN net (B2B)

Recruitment process:

1. Apply by submitting your resume along with a short introductory video in English about yourself. Upload video to your preferred cloud and share it with: sales-recruitment@piwik.pro. Applications without video will not be considered
2. Face-to-face interview in our Wrocław office:
   • We’d like to get to know you better as a person
   • We’ll discuss your previous experience and your approach to the tasks and challenges of the SDR position
   • We’ll invite you to a short role-play (based on a use-case – we’ll provide you with all the necessary information beforehand of time so you can get comfortable)

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Your responsibilities will include:

• Manage existing customers
• Helping them get the most out of our platform
• Building long-term partnerships, understanding customer needs and advising on use cases
• Identify up-sell and cross-sell opportunities within client organizations
• Manage contract renewals and prepare customized commercial proposals
• Negotiate and close deals based on customer-specific sales plans
• Act as escalation point for business-related issues
• Coordinate with internal teams (customer support, product, implementation)
• Collaborate with product and marketing teams to advocate for customer needs

We need you to have:

• Excellent English (C1); German or French is a strong plus
• Excellent communication and relationship building skills
• Experience in account management, customer service or enterprise software sales (minimum 1 year)
• Commercial acumen and negotiation skills
• Ability to understand business needs and propose value-added solutions
• Strong organizational skills
• Willingness to learn the technical details of our product
• Exceptional time management skills

We’d like you to have:

• Knowledge of digital marketing, web analytics, or marketing tools
• Experience in customer support, technical support, sales, or implementation

What to expect after submitting your resume:

• Introduction call with hiring manager (30 min.)
• Role-play interview with manager and account manager (90 min.)
• Decision and feedback

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